Update: Bug Fixes and Features - 3.2.1

At Blue Zinc, we are constantly improving our software to ensure that TM3 remains the leading clinic and class management system. Designed to help you to streamline processes and enhance client engagement from acquisition to discharge. Our latest release will be available as of Monday 27th July 2020, which you will receive the next time you login. This document details all known issues fixed in the latest TM3 update.  

If you have any problems, remember our support team are on hand to answer your queries.  You can get in contact through our LiveChat Service.  

Known Issues now resolved

TM3 Area


Auth CodesAuth Codes were allowed to be used past expiry date/authorised sessions
DiaryAble to add working time where end time is before start time
Diary/Patient RecordEnable SMS not ticked on patient record, despite being ticked on patient creation from appointment in diary
Patient RecordCant sell multi location pre-paid items to a patients record
Patient RecordPatient record still shows as attending a class even if they canceled their attendance
Patient RecordAppointments showing as duplicated in appointment list on patient record
ReportsAppointment Analysis Report not displaying group name
ReportsStock Sales Report not showing Multi Location Stock items
Settings>Users'In Use' check box appears to be unticked, even for current users
Clinical>ScoresDeleting scores didn't disappear until refresh
ClinicalPatient name and DOB disappearing from case header - reappearing on refresh
ClinicalMulti Select Lookup runs off the bottom of the case screen with no way to scroll down
ClinicalWhen printing clinical notes, any 'Nested Lookups' were only printing the final value, rather than the whole path
PackagesPackages not available for patients in TM3 if 'Online' unticked on package settings
RemindersAppointment reminder email calendar attachments were occasionally showing as 1 hour out - This issue was causing  significant problems for a number of clients, so we have removed this completely from the email reminders while we investigate further and resolve the issue more permanently.
FinancesCannot change Group Invoice to Patient if the invoice contains a DNA charge
Invoice Templates Practitioner Specific Provider Codes not available on Group Invoices
Business/Group RecordAdding default stock items to record wasn't showing stock price